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Customer Technical Support Representative

Company: VirtualVocations
Location: Hayward
Posted on: October 30, 2024

Job Description:

A company is looking for a Remote Customer Technical Support Representative to assist customers using digital solutions in an educational environment.



Key Responsibilities

Provide live and non-live support for various digital solutions
Troubleshoot and resolve customer-reported technical issues
Document customer interactions using a ticketing system


Required Qualifications

High school graduate
Knowledge of Microsoft operating systems and Office suite
Understanding of major browsers and mobile devices
Technical degree or certification(s) preferred
Technical support experience preferred

Keywords: VirtualVocations, Stockton , Customer Technical Support Representative, IT / Software / Systems , Hayward, California

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